Shipments & Returns


    Shipments

  • Free Shipping via Green Parcel Service (GPS) will be paid for by Hitbox Solutions, LLC for all cannabis products. Actual serviceable areas are determined by GPS and their delivery routes. Hitbox Solutions, LLC has the right to change the terms or cancel the promotion at any time with or without prior notice.
  • All non-cannabis products including hardware, vaporizers, supplies and equipment will ship via FedEx per option selected by customer.
  • Hitbox will utilize all reasonable efforts to ship and deliver products in a timely manner, free of defaults.

    Returns

  • Returns on all cannabis products will be accepted within 2 hours of delivery of product via GPS. If buyer does not refute product within 2 hours, product will be assumed as accepted and payment will release to seller.
  • Returns on non-cannabis products including hardware, vaporizers, supplies and equipment will be accepted according to manufacturer warrantees. If any product is delivered deficient or mis-represented on the site, Hitbox will coordinate its return and credit or replacement of product within 30 days of purchase.
  • Hitbox will issue a return item number. PLEASE DO NOT RETURN ANY PRODUCT WITHOUT CONTACTING HITBOX AND RECEIVING RETURN ITEM NUMBER PRIOR.
  • Please contact info@hitbx.com for item returns.